Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

THOMAS B
Brilliant service. Quick and easy communication. Very friendly face to face.
Aman Kaur
Part exchanged my old car with these guys. Service we received: exceptional. Aftercare service: exceptional.
Very happy with how they have gone out of their way to help with everything including finance. Would definitely recommend these guys if you looking for honest and a caring attitude with the willingness to go above and beyond. Thank you rob and James.
Karen S
Car accurately described in the advert and in fab condition. Greenfield Autos were very professional and we would definitely recommend them

AGNE A
Really great service and information provided! Bought a car absolutely hassle free! Great help with road tax and any other concerns! Definitely would recommend this dealer!
ANDY S
Very nice people to deal with . Made the deal on the car very acceptable.
Wendy P
Just bought an Astra from Geenfield Autos, very pleased with the car and the service, they were very helpful
MATILDA B
After a disastrous breakdown, I needed to get a new car ASAP. I found the right one, at the right price, at Greenfield, and even though I hadn't ever done car finance before, and my credit is only fair, they made the process easy and far less intimidating than I expected. Really lovely chaps, very one-to-one service, and great prices. I'm delighted with my lovely new car!

John R
Received very prompt and efficient service, having made an initial enquiry on behalf of my son who had shown interest in a VW Passat. James not only satisfactorily answered the usual questions but also picked me up from Redhill Station on the two occasions most needed (this being despite frustrating rail network delays). Procedures were dealt with quickly whilst paying attention to customer queries; James made calls to establish past vehicle history, such as past cam-belt replacement. With my son being satisfied, so was I. John R

KEVIN R
No pressure from sales person who seemed genuine and friendly. Car was as described and overall pleased with the transaction. Would return in the future and would also recommend to friends.
Clive T
Great service from staff. Extremely polite and helpful.

Kim S
The car was exactly as described in the advert and the sale was very quick and easy. Highly recommend Greenfield Autos
Hamish K
bought a VW Passat and had a really good service from James and Rob. As a previous review said, don't be put off by the fact they don't have a forecourt, they come across as really professional and most importantly felt like a trusted dealer nearish to London

Megan G
I was really impressed with the service I received from the moment I made an online enquiry, to viewing and test driving the car, to answering any questions and to buying and driving away in my car! Nearly 3 weeks and 1000 miles later, still very happy! Thank you Greenfield Autos. I was admittedly a bit apprehensive buying from a dealer and doing so independently, I genuinely feel I got a good deal and would recommend to anyone. 5 star review!
Mark F
I purchased a Mini Cooper from Greenfield Autos, a lovely little car with a very good service and MOT history. Sadly the very next day I had a warning light come on with regard to the ABS. I contacted Greenfield Autos who arranged for the car to go in for investigation. The vehicle needed a new ABS module which was sourced new from BMW in Germany and fitted to the car. I know this wasn't cheap, but Greenfield paid all costs in full with no complaint. The car is superb in all other ways, it was just one of those mechanical gremlins that will happen from time to time. The fact that Greenfield Autos was happy to sort the problem in a fast and friendly way is a testament to their integrity, honesty and professionalism. I would be happy to buy from them again as I feel customer satisfaction is very important to them.
JOHN P
Very easy to deal with and friendly, was a quick hand over of the vehicle which I am pleased with, after a couple of days driving doesn't seem to have any problems so all good there. There only down fall was I paid cash and they were very reluctant to negotiate on price which is fine but after collecting the vehicle I only just made it to a petrol garage as it had no fuel at all in it which I think is very poor, so not only reluctant to negotiate on price, not even a small amount of fuel put in it which most companies give £20 these days so very disappointed from that point of view. However not a to bad experience overall and I am happy with the car itself.
GINA P
I am impressed with Rob and James, they are personable and very helpful. Love my car!
ANDREW R
Very helpful, clear advice. Took time to ensure we understood everything. Relaxed yet confident style. Walked us through the paperwork and went at least the extra mile to make sure we were happy.
Zoe G
I recently bought a used BMW 3 series from Greenfield. It was very professional from the outset they couldn't have been more helpful.

Sean H
Greenfield Auto is a great place to get a car. Staff are very helpful and sincere and the cars are backed by AA warranties, so peace of mind comes as standard. Very please with my car and decision to go to Greenfield Autos.

DAVID M
Good service provided and would recommend. Honest, knowledgeable and come across as trustworthy, providing me with lots of info to help me make an informed decision on my purchase. I brought a ford mondeo which I am very pleased with drives well .

Andree T
Two very helpful and polite men run this unusual car sales unit. There is no forecourt and they rent a room in a pre-fab on a farm complex (a bit confusing at first). The car was as advertised and I have purchased it today. I would recommend using them, don't be put off by the unusual set-up.
MATTHEW S
Pleasure to do business with , well presented cars at a reasonable price and excellent after sales service.
Kevin B
Great service, open and honest, I have only had the car a short while but I am very pleased with the deal I got from Greenfield autos and would use them again.

Jack T
Very professional service from Greenfield. It was a very friendly experience with plenty of time taken to explain all the features of the car.

SUSAN T
Brilliant service, Staff very helpful, not pushy at all. I would definitely recommend them to anyone, the cars are well priced and of a good quality.
ELIZABETH W
Really great service, cannot fault it, bought a fantastic car reasonably priced, they answered any questions I had and was very supportive through the whole experience. Would definitely go back there again.
Alex R
Excellent service. No hard sell,very help Ful. Would recommend. Purched quality vehicle at reasonable price

SOPHIE V
We had a seamless, extremely smooth and problem free service from greenfield autos. Nothing seemed at all like any problem and we are so pleased with the car. It's a lovely car with no problems at all. We are extremely happy and would highly reccomend that you consider buying a car with greenfield autos.

Jeanette A
I was given plenty of time to make my decision and all my questions were answered. Highly recommended.

Rachel K
Really positive. Friendly, open and honest and provided the information needed on request. Everything checked out and car drives great.

DAVE G
A very professional service from start to finish. No pressure at all and the car has been superb. I would recommend these guys to friends

BARRY W
Very friendly and professional service . James was excellent to deal with . Had no problems at all . Part exchanged my car and drove away in my new car in 90 mins . I was very happy in all respects . I have no problem in recomending them .

Aron R
Very friendly and easy to deal with, the car was as described and was waiting for me to view it even though it was very early in the morning. There was no pressure in the sale and were able to strike a deal. Many thanks Greenfield Autos

Alan S
Very pleasant service and helpful staff. Very quick buying process.
CHRIS B
Came across their site purely by chance as they had several of the exact vehicles I was after (VW Passat Estate). Very helpful, friendly and not in the least pushy (unlike others I have been to), gave sound and sensible advice without trying to push me into s decision. All the cars I looked at were in excellent condition and very clean. The sales side was completely painless! Very happy with the vehicle, highly recommended!

VINCENT P
Quality car. Very pleasant to deal with, and very knowledgeable

Barbara P
We found that the young man that helped us at Greenfield Autos to be a very helpful and polite young man. The cars that we wished to view and test drive were ready when we got there. They were as the brochure had stated and were in good condition. He answered all of our questions. I must admit we were rather confused as to what we were meant to do about all of the paperwork but James took it in hand and helped us through it all. We felt very at ease with him.

Gary T
Friendly fair not your usual 2nd hand car outfit. Awaiting log book

Nevada M
My experience with Greenfield Autos was really good. When I initially phoned up to view the car that I wanted (Audi A3), they were very helpful. I explained I would be taking the train and they even offered to pick me up from the station if the weather was really bad or if I was having trouble finding it. I came to view the car with my mum and younger sister and James answered all of the questions we had about the car and was extremely helpful and honest. I chose Greenfield Autos as they are AA endorsed used car dealer. I am expecting twins so wanted to make sure that I bought a car with free breakdown cover, warranty and a long MOT. I didn't feel forced into buying the car but decided to get it after really liking the car once I tested it out. It was an overall great experience and I would recommend anyone to buy a used car from here.

Davis Y
I find them to be very helpful throughout the process. The car I bought is a very good one. I will recommend Greenfield Autos to anyone looking to buy a car.

NEIL J
Can't think of a bad thing to say about them, James was a great dealer with good communication.

5 star dealers!!!
After seeing and experiencing many cars and dealers, I have to say that Greenfield Autos was an absolute piece of mind experience. The vehicle I bought was presented honestly and any niggles were brought to my attention. I left not only with the vehicle, but a feeling that I received good treatment. I traveled a long way and not only would I buy from them again I would highly recommend them to anyone else.
DANNY G
I emailed Greenfield Autos about a Ford Fiesta Zetec S, we arranged via email to test drive the vehicle on a Saturday as I wasn't able to get there after work due to it being 1 hour from where I live. I turned up and the vehicle was in very good condition and he wasn't pushy at all. Friendly people and the cars are very well looked after. I would definitely consider Greenfield Autos for a future vehicle purchase!

KYLE T
Great service, honest guys nothing to trouble to help you in buying your car or old one. Quick service and went the extra mile. First time car buyers and great deals.

Jackie H
Great service, friendly and not at all pushy.
CAROLE O
What a breath of fresh air to meet a car dealer who was not only honest. but very knowledgeable. The car was exactly as advertised and I am very happy with it. I would definitely contact them again as and when I am looking for another car and, would highly recommend them to anyone.

Peter H
WHAT A LOVELY WAY TO BUY A CAR JAMES WAS VERY HELPFUL , GREAT STUFF.

KEITH N
Very happy!! Customer service was spot on! Car was very clean and well described in description!! Will happily recommend this dealer!
Robert C
very easy transaction after discussing my trade in, next day drove 90miles to view and try ,drove home in my new car thank you james & rob i would certainly recommend greenfield autos

ANDY G
Very easy, straightforward sale.
Matthew S
We approached them via email and communication was great throughout the process. They we very happy to arrange a test drive and the car was as described in the Autotrader ad. All the paperwork checked out and they were able to do us a fair deal on the asking price. Overall a simple and honest purchase from Greenfield Autos who were a pleasure to deal with from start to finish. Highly recommend...

Antony V
Friendly, helpful, simple and effective. I got the car I wanted for a decent price, service was impeccable and I couldn't be happier with the car so far
PETER N
Excellent service from start to finish, easiest car buying experience, always available and go the extra mile, will definitely recommend and use again without a doubt. Thank you James and rob
James G
James & Rob were very professional, and handled our transaction smoothly, they were very knowledgeable and were able to answer my questions about the vehicle, it really was a pleasure to do business with them, I would highly recommend Greenfield Autos.
Jeremy M
Greenfield were incredibly helpful in trying to find just the right car for me from their extensive range of stock. Superb!

Tim F
Very friendly and honest. All information needed was given and questions answered. No pressurising into sale. Would strongly recommend.

Leni C
Day one, looking for particular car, saw ad on website, made appointment to see car, test drive, paid deposit.
Day two, completed purchase of car & drove home.
Good people, good car in good condition at a fair price.
JAMES S
Very Helpful
NABIL C
Arrived at around 11 am to see a Mini Cooper S JCW, to our surprise the car had been washed for us and pulled out ready for viewing. The car was actually in even better condition than expected and we were even aloud to test drive the car without having arranged before hand. This was a huge plus for my final decision. After being very impressed by the car we decided to buy it. Again this process was very pleasant and flawless. There was only one hick up with paper work which was not at all the fault of Greenfield Autos. But once again they made us feel welcome until 3 hours later when the paper work was sorted and I could drive the car home. Overall, great people, could not recommend more.

MARK P
I called to view a vehicle. They communicated well. We arrived at the agreed time, and were met by a member of the sales team who knew which vehicle we had come to see. The car was accessible unlike other car dealers and was ready for us to view. The car had recently been serviced and MOT. It met the description on autotrader web site. The sales man was well presented and allowed us a good test drive. The paper work for the car was tidy and all in order. We were very happy to deal with this company.

JONATHAN F
Outstanding polite and friendly service from Rob and James at Greenfield Autos. Great communication and helpful advice, backed up with a good range of quality used cars.

MICHEAL C
I have just bought a car from Greenfield Autos and found them friendly and very helpful. they answered any questions I had and were available at the end of the phone if I had any more to ask.

Tom H
Friendly and helpful service - Not pushy at all, and made the process of buying a car very easy....

MARK E
From speaking to them on the phone I could tell they would be good. I had test driven a car before going there and had two more to test drive later that day but after test driving the car it was clear that they were not hiding anything, the checks they had gone through were ligitimate and it seems all their cars have a good history behind them which is probably why they choose the cars they do.

Sharon C
I wanted a local company company and found Greenfield Autos on Autotrader. Upon visiting them i found them to be knowledgable and friendly. Nothing was too much trouble and there was no pressure selling. They were patient and not in a hurry. I would definately use them again and would recommend them too everyone.

Amy J
I am so happy with my car I have just purchased from Greenfield Autos.
The customer survive was absolutely brilliant and they were so helpful with everything I needed.

Robert T
James and Rob were honest throughout every stage of the sale, and it's clear that they knew the history of the car and were confident in it's condition. The car is exactly as described, and there have been no surprises at all. They used no pressure or sales tactics, but instead seem to rely on polite manners and only stocking reliable cars.

I'll be highly recommending them to others and will not hesitate to use them again in the future.

Augusto G
Excellent car dealer, very professional and honest! Will recommend !!

Chris C
Good service, decent cars, no mysteries. Everything was upfront and simple.

The place is not the easiest to find and going on a test drive from there doesn't take you on anything other than winding country roads, but maybe that's a good thing as those will show off the car's maneuverability.

Unfortunately it was not crystal clear that not all cars are kept on site. At first I thought it was just us that were not getting the message, but whilst I was there some other buyers turned up with the same expectations.

NICOLE S
I went to view a Mini Cooper S at Greenfield Auto's. I emailed them originally and they got back to me the same day, then spoke to them the following day and arranged a viewing the same day. Went and saw the car, was in very good condition, lovely car and put a deposit down there and then. Very quick and easy and they are very professional. Couldn't fault the customer service that I received throughout the process. I originally was going to buy a Mini from Mini Vines in Salfords, but was quickly turned away by their arrogance and rudeness, would never buy a car from there but would come back to Greenfield Auto's in a hearbeat. I highly recommend this company when buying a car. Thank you James for all of your help.

DINARTE M
I'm very pleasant with Greenfield Autos, they were always able to help with any question that i present, they were always honest with us, always putting us apart of everything they were doing. Definitely recommend the Greenfield Autos.

Chris C
Good service, decent cars, no mysteries. Everything was upfront and simple.

The place is not the easiest to find and going on a test drive from there doesn't take you on anything other than winding country roads, but maybe that's a good thing as those will show off the car's maneuverability.

Unfortunately it was not crystal clear that not all cars are kept on site. At first I thought it was just us that were not getting the message, but whilst I was there some other buyers turned up with the same expectations.

GRAHAM P
Very honest and friendly service, polite people to deal with and I would recommend highly to others. Took time to help me with my tax, insurance and let me use there phone and internet. Car is lovely and as it looked liked on the website

Victor C
The best auto dealer I've dealt with. James has been very helpful and I can't recommend him enough. The car was exactly as described and overall a great pleasure to buy from them.

Chris C
Good service, decent cars, no mysteries. Everything was upfront and simple.

The place is not the easiest to find and going on a test drive from there doesn't take you on anything other than winding country roads, but maybe that's a good thing as those will show off the car's maneuverability.

Unfortunately it was not crystal clear that not all cars are kept on site. At first I thought it was just us that were not getting the message, but whilst I was there some other buyers turned up with the same expectations.

Gary R
saw the car online called to see if it was still available went to see it met James no sales patter no pressure no hassle nice drive free 3 month warranty a real pleasure would recommend

Andrew O
Helpful and communicative in all respects. Having seen the car we ultimately bought a while ago I drove past the business address one day on spec, could not see any evidence of a car sales business there. Phoned a few days later arranged to see the car and bought it without any hesitation. Good service with James being very helpful

Matthew G
Buying a car today from Greenfield was a really good experience and James is a great example of how to sell a car and look after a customer. Don't be put off by a lack of big showroom and 'shopfront'. Greenfield are situated on a quiet farm near Redhill. I felt no pressure to buy, although i did! (!), and James is clearly aware that it is better to just listen to the customer rather than talk constantly! He was very knowledgable about cars of all varieties and we shared some chat about various makes and models. He had a good depth of knowledge on the car I was buying. I've found used garages to simply not know about some of the more technical information on the cars they are selling. James was very helpful in setting up tax and drive away insurance. I would highly recommend this dealership.

Chris C
Car was exactly as advertised, James and Rob both very helpful, happy to take the time you need to inspect the car thoroughly and test drive as well, any questions asked were answered to the best of their knowledge and would happily deal with them in the future :)
Sophie B
Rob and James were very helpful - nice guys, with no pressure. Don't be put off by not having a glitzy forecourt.

MR K
Very positive sales experience, James understands modern online car retailing and makes the process of buying from Greenfield easy and simple. Cars are well selected and competitively priced,

JACK B
Very happy with my experience with greenfield autos. James was very helpful and I was made to feel very comfortable doing business with them. Great car, would buy from again

Paul C
Excellent company. We found the car we wanted & phoned for a test drive. Very flexible making the appointment. No hassle and easy to deal with. Very friendly and fair. They even picked me up when I arrived at the train station to collect. Very good.

Jack S
Freindly and informative dealer, Greenfield Autos made buying a great car simple, easy and quick!

Mr D
Great guys, straightforward and helpful. Genuine car.

ANTONY I
A professional, courteous & friendly service, which was available at the time requested.

Daniel B
What a fantastic dealership! Pleasant throughout and a lovely vehicle to top it off! Thanks James and Greenfield!

JAMIE K
Couldn't of been more satisfied with the service received. A professional service and staff extremely helpful and accommodating. Would definitely buy a car from them again

Sarah T
Very straightforward transaction, Greenfield were helpful and amenable throughout, no nonsense transaction and the car is great. I would be confident buying from them again.

LEE C
I dealt with James at greenfield autos. Once the funds were cleared, James telephoned me straight away and I collected the car within a few hours! A Lovley car with low mileage. Very pleased with this purchase and I would recommend greenfield autos to anyone looking for a low mileage and reasonably priced vehicle. Thank you greenfield autos.
CHRIS R
My recent visit to Greenfield Autos was a very positive experience. The staff are friendly, informative and nothing was too much trouble for them. I was immediately made to feel at home and felt that I was in the presence of experienced professionals. I was searching for a particular type of vehicle and was shown the range of cars in stock, spending quite some time looking at different cars and their features. The staff were well informed about the stock available and answered my many questions politely and knowledgeably. During our negotiations, I was not subjected to undue pressure to purchase and we very amicably settled on a deal. I am very happy with vehicle I purchased and feel that I was looked after properly during my stay.

Robert T
James and Rob were honest throughout every stage of the sale, and it's clear that they knew the history of the car and were confident in it's condition. The car is exactly as described, and there have been no surprises at all. They used no pressure or sales tactics, but instead seem to rely on polite manners and only stocking reliable cars.

I'll be highly recommending them to others and will not hesitate to use them again in the future.

gemma D
Helpful, friendly and straightforward interaction. All sorted in an hour and went home with a new car that I am pleased with.

neil G
Honest dealership, decent price, faultless service car fully serviced and mot

Michael Lucas
I wanna say thank you to James and bob who I dealt with to pick up my new BMW 1 Series drives like a dream and I couldn't be happier with it , thank you for picking me up from the station and helping me get it all taxed and ready to go so quickly , would defiantly use them again and recommend them to anyone looking for a good used car.
DAVE C
They were very helpful and it was no problem when I ask for assistance in all matters nothing but a pleasurable experience
Emma W
Brilliant! Service and lovely, people are very easy to talk to and helpful
CHRIS H
Vehicle description was exactly as advertised. Very pleased to deal with Janes who sold us the , nice friendly service well worth travelling a few miles to find the right car

DAVID W
The guys at Greenfield were very helpful throughout. The car was as described on the website and viewing / test drive was arranged without problems. I would recommend Greenfield Autos if you're looking for a reasonably priced good quality car.
BOB F
Finally found a quality used car for my Wife. Both Partners were understanding and willing to assist in the buying process, particularly when an independent HPI service was highlighting incorrect DVLA information. Would buy another car from them without hesitation

DAVID M
Great experience dealing with the guys at Greenfield Autos when buying my car from them. They were able to help arrange the finance for part of the cost too, at a decent interest rate, so that took the hassle out of having to try to do it myself. I had a couple of issues following a cam belt change, which they dealt with and helped share the cost of as well. Would definitely recommend to anyone looking to buy a car.
pardon K
I feel the sales man was very helpfull as he answered all my questions.The environment was very conducive and he was very friendly.He made me and my wife comfortable.
REBECCA N
Great experience, very happy with my new car. Drove away straight after the test drive
Buying a car from distance..
James the salesmen at greenfield autos couldn't have been more helpful if he had tried.from the first contact regular phone calls were made ,nothing was too much trouble even when we had a little hiccup our end he was really helpful.the car was as it was described and my wife is extremely happy.

kirsty P
Fantastic experience, very reliable company and are willing to help
KIM K
Very friendly, and helpful. Would recommend to friends & family.
Ashleigh G
Received really good servicAshleigh Ge. We called up last minute to check availability on the car, travelled over an hour to come and view/purchase it whilst they patiently waited for us. Everything was ready for us when we arrived so the procedure was very smooth and efficient. Was unaware that the 5 day drive away cover was a payable but this may be normal as I've never purchased a car from a dealer before.

John Beaumont
Wonderful stress free experience, my daughter is real pleased with her blue bmw 118d
Jeff hughes-williams
Very polite and he goes thro every thing car great well worth a visit
Nick D
Really good experience. No high pressure sales tactics, no jargon or nonsense. Just very good service, fair pricing and a good understanding of customer needs. Would definitely buy in the future from Greenfield Autos. Thanks guys.

The Code 33
A well stocked second hand car dealer and good quality cars too
George Petrov
Many cars there, good choices for you
Simon E
Choosing and buying a car is quite a difficult decision and I am very grateful to the owners of Greenfield Autos who showed me nothing but patience, care and helpfulness. I will definitely be recommending them to my friends.
SUZANNE G
From the informative ad on autotrader and their own website the car was exactly as described. The owner was personable and knowledgeable, you can tell it's his business and he came across as very honest and approachable. I wouldn't hesitate in recommending them. Thanks!

R S
James is a consummate professional with a very friendly personality. The Insignia I purchased from Greenfield Autos was in immaculate condition and after driving for a month is absolutely faultless and as new. Kept up to date throughout the sales process and never had to chase them for progress. A slight discrepancy with the cars advertised features on Auto Trader was efficiently resolved.

I would highly recommend these guys as they clearly aren't typical used car salesmen and take pride in offering quality vehicles and impeccable service!
Shahed Hussain
Great service and very friendly staffs. Unlike other traders they are genuine sellers and the car i bought from them drives great. Highly recommended
Natalie Wiltshire
Brought our fiesta from here. Would reccommend to anyone, really friendly and professional.